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Get to know how Real Customer Experience can
help you improve your customer's experience. - Contact Us
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78% of the consumers has already given up some purchase processes because of a bad experience with the service.
Source: American Express Survey, 2011
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A typical business hears only 4% of the dissatisfaction of its customers.
Source: Understanding Customers por Ruby Newell-Legner
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The probability of selling to a prospect is 5-20%. Selling again to a customer is 60-70%.
Source: Marketing Metrics
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It takes 12 positive experiences to make up for one unresolved negative experience.
Source: Understanding Customers by Ruby Newell-Legner
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For every customer who bothers to complain, 26 other customers remain silent.
Source: White House Office of Consumer Affairs
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Although your customers won’t love you if you give bad service, your competitors will.
Kate Zabriskie
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80% of companies say deliver a “superior” customer service. 8% of people think these same companies deliver “superior” customer service.
Source: Customer Service Hell por Brad Tuttle, Time, 2011
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BringTo Monitoring is our service focused on Real Customer Experience, capable of monitoring all points of contact with your customers.
It simulates and evaluates the experience of users in any type of application like Web, Client/Server, IVR, mobile app etc
Non-intrusive agents measure without affecting your infrastructure.
Flexible and 100% customizable dashboard.
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BringTo Automation We eliminate close to 100% in your spending on data entry manual processes.
We also control your operations in real time and warn your team in case there is any instability.
Our platform is 100% effective and flexible, operated by our team of specialists according to your needs.
Keep your team focused on strategic activities
CONTACT
Receive a personalized contact.
Expert teams analyze each project individually.
